LoftSync Terms of Service

Last revised: 12 October 2026

These Terms explain the LoftSync service, subscriptions and your rights as a consumer. They apply to private, non-business use of LoftSync. Mandatory consumer rights under the laws that apply to you remain unaffected.

1 About BRICON and LoftSync

BRICON NV

Europark-Oost 15/C

9100 Sint-Niklaas

Belgium

Company registration number: 0437.974.004

Email: [email protected]

Telephone: +32 3 777 39 74

VAT identification: BE 0437.974.004

BRICON NV is referred to as “BRICON”, “we”, “us” or “our”. LoftSync helps you privately manage pigeons, pedigrees, breeding, lofts, pigeon health records and related photographs. It includes local application functionality and cloud synchronization. Features and technical requirements are described before you subscribe.

2 Eligibility and your account

LoftSync is available only to consumers aged 18 or older who are legally able to enter into these Terms. Individuals under 18 are not permitted to create an account or use the app, including its intelligent OCR function. Parental or guardian permission does not make a person under 18 eligible. You must provide accurate account information, protect your sign-in credentials and tell us promptly if you suspect unauthorized access. Authentication uses BRICON’s single sign-on service.

When creating an account, you will be given these Terms and asked to accept them. Optional permissions and consent to AI-related data sharing are requested separately. Availability of particular features can depend on your age, country, device and applicable provider restrictions; any material restriction will be explained before purchase.

3 Free evaluation period

New users receive a thirty-day free evaluation period. No payment details are required and it does not automatically become a paid subscription. You must actively purchase a subscription to continue using subscription-dependent services after the evaluation ends.

Evaluation expiry does not itself delete your account or content. Information about access to existing records, export and retention after expiry is available at LoftSync Access After Trial or Subscription Ends. We will not remove your stored content merely because the evaluation expires without first explaining the applicable retention period and giving you a reasonable opportunity to retrieve it.

4 Subscription purchases and renewal

Subscriptions may be offered through the Apple App Store, Google Play or the LoftSync Store. The seller, plan, included features, currency, total price including applicable taxes, billing interval, renewal arrangements and any minimum commitment are shown before purchase. Payment providers’ terms apply to payment administration without reducing mandatory consumer rights.

Paid subscriptions renew automatically for the disclosed billing period unless cancelled before the renewal deadline shown at purchase. Your purchase confirmation identifies your subscription and purchase channel. Keep this confirmation. BRICON provides confirmation of direct purchases and the applicable contract information on a durable medium, such as email.

Apple and Google purchases are billed and administered by the platform or seller identified at checkout. Direct LoftSync Store purchases are sold by BRICON and processed through Stripe. We do not authorize an additional subscription merely because you sign in on another device.

5 Cancellation and price changes

Cancel Apple subscriptions through your Apple subscription settings and Google Play subscriptions through Google Play. Cancel direct subscriptions through the LoftSync Store. Cancellation prevents future renewal; unless you exercise a right to immediate termination or withdrawal, subscription access continues until the end of the period already paid for. Statutory refunds and other remedies remain available.

We will notify you at least 30 days before an increase takes effect for a direct subscription, or earlier if applicable law requires it. The notification states the new price, effective date and how to cancel before being charged. Platform purchases follow the platform’s notification and approval process as well as applicable law. A change does not increase the price of an already paid period. Where law requires agreement to a change, we will obtain it.

6 Withdrawal and refunds

For a direct purchase through the LoftSync Store, you may withdraw within 14 days after the paid subscription contract is concluded, without giving a reason. BRICON makes this 14-day option available for direct consumer purchases worldwide; any longer or more favourable mandatory local right still applies. This is separate from cancelling future renewal.

Use the online withdrawal function at LoftSync Account Console, the model form in our Cancellation and Withdrawal page at Cancellation and Withdrawal, or any unambiguous statement sent to [email protected] or our postal address. Sending the statement before the deadline is sufficient. We acknowledge online withdrawal on a durable medium.

For a direct subscription we refund payments without undue delay and within 14 days after receiving your withdrawal, using the original payment method unless you expressly agree otherwise, and without refund fees. If you expressly requested the service to start during the withdrawal period and received the required prior information, we may charge only the legally permitted proportionate amount for service supplied before withdrawal. Starting a continuing subscription does not by itself waive withdrawal rights.

For Apple or Google purchases, use the platform’s withdrawal and refund procedure. The applicable seller and mandatory law determine your rights. A platform’s discretionary refund policy does not replace statutory rights. Contact BRICON if you need help identifying the responsible seller.

7 Your content and privacy

You retain your rights in content you enter or upload. You give BRICON a non-exclusive right to host, reproduce, process and synchronize that content only to provide and secure LoftSync and to fulfil legal obligations. We do not acquire ownership of your content. This permission ends when the content is deleted, except for necessary processing during disclosed backup expiry or legally required retention.

Upload only information you are entitled to use and share. Avoid unnecessary personal details about breeders, owners or other people. Cloud synchronization and optional AI recognition involve processing outside your device. The Privacy Policy at Privacy Policy explains data use, recipients, retention and your rights. Accepting these Terms is not consent to all processing described in that policy.

8 Optional intelligent OCR using Google Gemini

LoftSync offers an optional intelligent optical character recognition (OCR) function using Google Gemini to extract text and pedigree information from an image you select. The function starts only when you actively invoke it in the app; images are not automatically submitted for AI recognition. Before an image is sent, we identify Google as the recipient, explain the information transmitted and ask for your explicit permission. You may decline and enter information manually.

An uploaded pedigree can contain names, addresses and other personal details. Remove information that is unnecessary for recognition where practical. Permission to use the feature does not authorize sharing another person’s information unlawfully. Recognition results can be incomplete or incorrect; review them before saving or relying on them. These warnings do not exclude BRICON’s obligations to provide the service with the care and quality required by law.

9 Acceptable use and intellectual property

Do not use LoftSync unlawfully, infringe others’ rights, upload malware, attack the service or access accounts or data without authorization. The app, design and branding belong to BRICON or its licensors. We give you a personal, non-exclusive right to use them for the service while you have access. This does not restrict mandatory rights under applicable software or consumer law.

10 Availability security updates and changes

We provide LoftSync in accordance with the contract and applicable law, including required security and other conformity updates. Keep the app and supported device software up to date. We will explain any material compatibility or update requirements and consequences. Maintenance and connectivity problems may cause interruptions, but do not remove your statutory remedies.

Beyond changes needed to maintain conformity, we may modify the service for a valid reason stated here: adapting to changes in law, supported operating systems or essential third-party services, addressing security risks, or improving performance and functionality. Such changes will not impose additional charges during your current paid period.

We explain material changes clearly. If a change negatively affects access or use more than minimally, we give reasonable advance notice on a durable medium and explain any right to terminate without charge. Where EU digital-service rules apply, you may terminate within 30 days of receiving the notice or the change taking effect, whichever is later, unless you can retain the unchanged conforming service without extra cost. Any more favourable mandatory right remains available.

11 Suspension termination and account deletion

We may restrict access to address a serious or repeated breach, non-payment, a security incident or a legal requirement. Restrictions must be necessary and proportionate. Where practicable and lawful, we explain the reason and give you an opportunity to resolve it before termination. Urgent security or legal action may require immediate restriction.

If we discontinue a paid service for reasons unrelated to your breach, we give reasonable advance notice, a reasonable opportunity to retrieve your content and a refund for the unused prepaid period, together with any additional remedies required by law.

You can request account deletion from the app’s account settings or at LoftSync Account Console. Deletion removes your LoftSync account and associated content subject to the narrow exceptions explained in the Privacy Policy. Deletion applies only to LoftSync and its separate data. It does not delete your BRICON sign-in account or accounts and data for other BRICON services.

Apple and Google subscriptions must be cancelled through the platform to prevent future billing. We show the relevant route before deletion. Deleting your account does not automatically cancel a direct LoftSync subscription either. Cancel it through the LoftSync Store before deletion. If you cannot access subscription management, contact [email protected] to cancel future direct renewals. You can still contact us about invoices or refunds after deletion. Deletion is not the same as statutory withdrawal and does not automatically create a refund entitlement.

12 Consumer remedies and liability

If LoftSync is not supplied or fails to conform to the contract, you have the remedies provided by applicable law, which may include correction, a price reduction, termination and reimbursement. These Terms do not exclude legal guarantees, required updates or responsibility for BRICON’s own breach.

We are not responsible for a problem to the extent it is caused by your unlawful use, inaccurate input or failure to follow clear, reasonable instructions, except where applicable law provides otherwise. No exclusion or limit applies to liability that cannot legally be excluded or limited, including applicable liability for fraud, deliberate misconduct, gross negligence, personal injury or statutory consumer guarantees.

LoftSync supports pigeon management and is not a substitute for veterinary advice. Where Australian Consumer Law applies, its non-excludable consumer guarantees and remedies remain available.

13 Changes to these Terms

We may amend these Terms for valid legal, security or operational reasons or to reflect permitted changes described in section 10. We notify you of material changes in advance on a durable medium, explain their effect and any applicable cancellation or termination right, and obtain agreement where required. Changes cannot retrospectively remove accrued rights or justify service changes prohibited by law. Merely publishing new Terms does not override these requirements.

14 Applicable law and disputes

Belgian law governs these Terms. This choice does not deprive you of mandatory protections available under the laws applicable in your country of habitual residence. You may bring proceedings before the courts available to you under applicable consumer jurisdiction rules; these Terms do not require exclusive Belgian jurisdiction, mandatory arbitration or waiver of collective remedies.

For questions or complaints, contact [email protected] or +32 3 777 39 74. If a complaint remains unresolved, we will provide information about relevant out-of-court procedures where required. You can also contact the competent consumer authority or dispute-resolution body in your country. You do not have to contact us first where the law gives you a direct right to complain or take legal action.